{"id":14591,"date":"2022-07-27T08:15:09","date_gmt":"2022-07-27T15:15:09","guid":{"rendered":"https:\/\/michaeljbrumm.com\/dcl-v3\/?p=14591"},"modified":"2024-06-10T09:52:18","modified_gmt":"2024-06-10T16:52:18","slug":"increase-average-order-value-during-the-holidays","status":"publish","type":"post","link":"https:\/\/michaeljbrumm.com\/dcl-v3\/blog\/fulfillment\/increase-average-order-value-during-the-holidays\/","title":{"rendered":"How to Increase Average Order Value During the Holidays"},"content":{"rendered":"<p><span data-contrast=\"auto\">The holiday season is a great time to leverage your fulfillment provider\u2019s <\/span><a href=\"https:\/\/michaeljbrumm.com\/dcl-v3\/blog\/fulfillment\/how-to-leverage-value-added-services\/\"><span data-contrast=\"none\">value-added services<\/span><\/a><span data-contrast=\"auto\"> to <\/span><a href=\"https:\/\/michaeljbrumm.com\/dcl-v3\/blog\/fulfillment\/increase-average-order-value\/\"><span data-contrast=\"none\">increase your average order value<\/span><\/a><span data-contrast=\"auto\">. It\u2019s historically the biggest buying season of the year and consumers are ready to buy gifts for themselves and loved ones.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">You can encourage customers to add more to their cart by bundling products, promoting upsells, and adding specialty services like gift wrapping or custom messaging. Here are the best ways to increase your average order value during the holiday season.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">What is AOV?<\/span><\/b><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">AOV stands for average order value. It is an important growth metric to track for all ecommerce brands.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">To calculate your AOV, divide the total revenue from your store by the number of orders placed within the same time frame. Here\u2019s an example: if you make $1000 total per day from 25 orders, your average order value is $40. That means your customers cart total is, on average, $40.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">To try and increase your AOV you want to set reasonable goals. Using the math above you might set a goal of $45 or $50 per order. It really depends on the value of your products\u2014setting a growth percentage might be a more obtainable goal for your brand than a set dollar amount.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">By implementing tactics to increase your AOV, you\u2019ll be increasing your overall revenue and likely profit margin as well.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Create Seasonal Product Bundles\u00a0\u00a0<\/span><\/b><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Bundles increase the perceived value of your products. When products are bundled together customers will spend more money than if they purchased the same number of single items.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The holidays are a great time to create product bundles because many people are looking for gift ideas and in general buying more. A product bundle could mean a shopper buys three of the same items, keeps one and gives two away. Or it could mean bundling accessories to go with a main feature product.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Other than increasing the average order value (and cart size!), offering bundles is also a great way to expose customers to a wider variety of items. Another type of bundle, great for the holidays, is mixing and matching flavors or colors. Everyone loves seasonal items. For example, if you\u2019re selling scented candles, put a few together to make a \u201choliday set\u201d of scents.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Case Study: <\/span><a href=\"https:\/\/michaeljbrumm.com\/dcl-v3\/customers\/case-study\/magic-spoon\/\"><span data-contrast=\"none\">How Magic Spoon improved their customers\u2019 experience with virtual bundles<\/span><\/a><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559731&quot;:720,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">One caveat when bundling products: if your fulfillment provider has the technology to facilitate virtual bundles, you\u2019ll have a much easier time setting these up than pre-kitten bundles. There is a significant <\/span><a href=\"https:\/\/michaeljbrumm.com\/dcl-v3\/blog\/fulfillment\/benefits-virtual-bundling\/\"><span data-contrast=\"none\">difference between virtual bundles and pre-kitten bundles<\/span><\/a><span data-contrast=\"auto\">, but the biggest differentiators are time and cost. The biggest benefits to virtual bundling include:\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Offset shipping costs by increasing average order size which leads to greater profits.\u00a0\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">There\u2019s no additional cost to do virtual bundling (versus pre-kitting bundles).\u00a0\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Set up bundles faster, which gives you more flexibility.\u00a0\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Test bundles more frequently which helps iterate and smooth out operations.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><b><span data-contrast=\"auto\">Upsell Products on Social\u00a0\u00a0<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The classic upsell is \u201cWould you like to supersize your order?\u201d Upsells incentivize the customer to purchase more expensive or higher-value items. If you\u2019ve ever supersized your order you know that it means you get slightly more of the items you already ordered, for an additional fraction of the original cost.\u00a0\u00a0\u00a0\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/michaeljbrumm.com\/dcl-v3\/blog\/fulfillment\/crossselling-vs-upselling\/\"><span data-contrast=\"none\">Upsells increase your average order value<\/span><\/a><span data-contrast=\"auto\"> by increasing the frequency that higher-priced goods are purchased. An ecommerce brand may use this to sell a phone with larger storage capacity (64GB instead of 32GB), a bigger pack of razors (three-month supply instead of one), or a slightly larger piece of carry-on luggage (20% extra room!).<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">For the holiday season, entice customers to snag those upsells by promoting higher-value goods in your marketing campaigns. Just make sure you forecast the right amount of inventory so that no one <\/span><a href=\"https:\/\/michaeljbrumm.com\/dcl-v3\/blog\/fulfillment\/benefits-of-social-selling\/\"><span data-contrast=\"none\">sees the perfect gift on Instagram<\/span><\/a><span data-contrast=\"auto\"> only to find that it\u2019s already sold out when the get to checkout.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Case Study: Beauty products are very conducive to cross-selling and upselling. Read how <\/span><a href=\"https:\/\/michaeljbrumm.com\/dcl-v3\/blog\/technology\/gloss-brands-upsell-virtual-bundles\/\"><span data-contrast=\"none\">Gloss Ventures\u2019 used both to increase AOV<\/span><\/a><span data-contrast=\"auto\">.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:720,&quot;335559731&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Add Customization for Improved Customer Experience\u00a0<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Everyone wants to get something extra special during the holidays. You can easily work with your fulfillment provider to add branded flair to your products and packaging. Add custom details to the packaging, the product itself, or include special add-ons like gift wrapping or a gift message in the packaging. Here are three examples that are perfect for the holidays:\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<ol>\n<li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Personalization \u2013 whether it\u2019s a special-colored camera strap or a sticker on a cereal box, adding a personal touch can be simple to execute and an easy way to mark-up your product.\u00a0\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ol>\n<ol>\n<li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Gift wrapping \u2013 if your products lend themselves to being gifted during the holidays, offer to pre-wrap items for an extra cost. Customers will thank you for the time-saver.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ol>\n<ol>\n<li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Custom messages \u2013 everyone loves to send a note with their items; Amazon capitalized on this early, and it\u2019s something consumers have come to expect.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ol>\n<p><b><span data-contrast=\"auto\">How to Implement Value-Added Service Projects for the Holidays<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Before you start telling your customers all about your holiday bundles, upsell packages, and custom options, you need to <\/span><a href=\"https:\/\/michaeljbrumm.com\/dcl-v3\/blog\/fulfillment\/advanced-planning-fulfillment\/\"><span data-contrast=\"none\">work with your fulfillment provider<\/span><\/a><span data-contrast=\"auto\"> to test and implement these operationally.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Not all fulfillment partners have the capabilities to execute these projects or execute them well. Be sure and ask\u2014Have you done a project like this before? What was the accuracy rate? New fulfillment projects take time to build correctly.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Create a long lead time when you\u2019re starting a new project for the holidays. It\u2019s a busy time of year for everyone and you want to make sure your customer satisfaction comes first. Iron out the details in the summer and send out tests in fall. And don\u2019t wait until the last minute to streamline your returns management!\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">If you are seeking a fulfillment provider who can execute customized solutions, <\/span><a href=\"https:\/\/michaeljbrumm.com\/dcl-v3\/company\/get-started\/\"><span data-contrast=\"none\">reach out to DCL for a quote<\/span><\/a><span data-contrast=\"auto\">. We work with <\/span><a href=\"https:\/\/michaeljbrumm.com\/dcl-v3\/customers\/\"><span data-contrast=\"none\">high-growth brands in all verticals<\/span><\/a><span data-contrast=\"auto\"> and specialize in helping them bring their trendsetting ideas to market.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The holiday season is a great time to leverage your fulfillment provider\u2019s value-added services to increase your average order value. It\u2019s historically the biggest buying season of the year and consumers are ready to buy gifts for themselves and loved ones.\u00a0\u00a0 You can encourage customers to add more to their cart by bundling products, promoting [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[20,2041],"tags":[52],"class_list":["post-14591","post","type-post","status-publish","format-standard","hentry","category-fulfillment","category-holiday","tag-value-added-services"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.5 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Increase Average Order Value During the Holidays | DCL Logistics<\/title>\n<meta name=\"description\" content=\"Ecommerce brands should capitalize on peak season shopping rush &amp; entice their customers to increase cart size &amp; average order value. Read these tips!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/michaeljbrumm.com\/dcl-v3\/blog\/fulfillment\/increase-average-order-value-during-the-holidays\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Increase Average Order Value During the Holidays\" \/>\n<meta property=\"og:description\" content=\"Ecommerce brands should capitalize on peak season shopping rush &amp; entice their customers to increase cart size &amp; average order value. 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